Returns & Exchanges Policy

At Cheap Smokes, we strive for complete customer satisfaction with every purchase. If you are not entirely happy with your order, you may return eligible items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

• 2.
  Package Your Items

  Securely pack the products in their original, unopened packaging to ensure they are not damaged during transit back to our warehouse.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.